Last updated: July 20, 2026

Overview

This website, along with any Patelle retail location(s), is operated by Patelle Fragrance LLC ("Patelle," "we," "us," or "our"). Patelle is based in Lafayette, Indiana, and offers products for sale to customers throughout the United States, both online through our website and offline at our physical retail location(s), subject to your acceptance of the terms, conditions, policies, and notices stated here (the "Terms of Service" or "Terms").

By visiting our website, purchasing a product online, or purchasing a product in person at one of our retail locations, you engage in our "Service" and agree to be bound by these Terms of Service, including any additional terms, conditions, and policies referenced here or made available to you at the point of sale. These Terms apply to all users of our Service, including without limitation browsers, customers, vendors, and contributors of content, whether interacting with us online or in person.

Please read these Terms of Service carefully before using our website or shopping with us in-store. If you do not agree to all the terms and conditions of this agreement, you may not access our website, use our Services, or make purchases from us.

Any new features, tools, or locations added to our business are also subject to these Terms of Service. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically for changes. Continued use of our website or continued purchases from us following any posted changes constitutes your acceptance of those changes.

Our online store is hosted on a third-party e-commerce platform, which provides us with the tools to sell our products and Services to you online.

Section 1 — Online and In-Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state of residence, or that you have the consent of a parent or guardian to use our Service and make purchases.

You may not use our products, our website, or our retail locations for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any applicable federal, state, or local laws (including but not limited to intellectual property laws).

You must not transmit any worms, viruses, or any code of a destructive nature, whether through our website or any connected systems used in our retail operations.

A breach or violation of any of these Terms will result in immediate termination of your ability to use our Services.

Section 2 — General Conditions

We reserve the right to refuse Service to anyone, whether online or in-store, for any reason and at any time, subject to applicable law.

You understand that information you provide to us (not including payment card information) may be transferred unencrypted and may involve (a) transmissions over various networks, and (b) changes to conform to the technical requirements of connecting networks or devices. Payment card information is always encrypted during transmission.

You agree not to reproduce, duplicate, copy, sell, resell, or otherwise exploit any portion of the Service, use of the Service, or access to the Service without our express written permission.

Headings used in this agreement are for convenience only and do not limit or otherwise affect these Terms.

Section 3 — Accuracy, Completeness, and Timeliness of Information

We are not responsible if information made available on our website or in our retail locations is inaccurate, incomplete, or not current. Material on our website is provided for general information purposes only and should not be relied upon as the sole basis for making purchasing decisions.

Our website may contain historical information, which is provided for reference only and is not necessarily current. We reserve the right to modify the content of our website at any time without obligation to update prior information.

Section 4 — Modifications to the Service and Pricing

Prices for our products, whether sold online or in-store, are subject to change without notice.

We reserve the right at any time to modify, suspend, or discontinue the Service, any product, or any retail location, in whole or in part, without notice.

We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.

Note: Prices, promotions, and product availability may differ between our online store and our physical retail location(s).

Section 5 — Products and Services

Certain products may be available exclusively online, exclusively in-store, or through both channels, and may be offered in limited quantities. Purchases are subject to return or exchange only in accordance with our Refund Policy, which may vary depending on whether the purchase was made online or in person.

We make every effort to display product colors, materials, and images as accurately as possible, both on our website and in our retail locations, but we cannot guarantee that your device's display or in-store lighting will perfectly represent the actual product.

We reserve the right, but are not obligated, to limit sales of our products to any person, household, geographic region, or jurisdiction, and to limit quantities purchased, whether online or in-store. All product descriptions and pricing are subject to change without notice, at our sole discretion. We reserve the right to discontinue any product at any time.

We do not warrant that the quality of any products, Services, or other material purchased or obtained by you — online or in-store — will meet your expectations.

Section 6 — Accuracy of Billing and Account Information

We reserve the right to refuse or cancel any order placed with us, whether online or in-store, including orders that appear to be placed by dealers, resellers, or distributors, or that involve suspected fraud or error.

You agree to provide current, complete, and accurate purchase and account information for all online purchases. You agree to promptly update your account information, including your email address, mailing address, and payment details, so that we may complete your transactions and contact you as needed.

For in-store purchases, please retain your receipt, as it may be required for returns, exchanges, or warranty claims.

For more details, please review our Refund Policy.

Section 7 — Optional Tools

We may provide you with access to third-party tools over which we neither monitor nor have any control. You acknowledge that we provide access to such tools "as is" and "as available," without warranties of any kind, and we shall have no liability arising from your use of such tools.

We may, in the future, offer new Services or features through our website or retail locations, which will also be subject to these Terms of Service.

Section 8 — Third-Party Links

Certain content, products, and Services available through our Service may include materials from third parties. Third-party links on our website may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content, accuracy, or practices of such third parties, and we do not assume any liability or responsibility for them.

Section 9 — User Comments, Feedback, and Other Submissions

If you send us creative ideas, suggestions, proposals, plans, reviews, or other materials ("comments"), whether submitted online, in-store, by email, or otherwise, you agree that we may use, edit, publish, and distribute such comments without restriction or compensation to you. We are under no obligation to keep any comments confidential, compensate you for them, or respond to them.

You agree that your comments will not violate any third-party right, including copyright, trademark, or privacy rights, and will not contain unlawful, abusive, or obscene material.

Section 10 — Personal Information

Your submission of personal information through our website or in our retail location(s) is governed by our Privacy Policy.

Section 11 — Errors, Inaccuracies, and Omissions

Occasionally there may be information on our website or provided in-store that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, or availability. We reserve the right to correct any such errors and to change or cancel orders if any information is inaccurate, at any time and without prior notice, including after an order has been submitted.

Section 12 — Prohibited Uses

In addition to other prohibitions set forth in these Terms, you are prohibited from using our website, our retail locations, or our Service:

• For any unlawful purpose;
• To solicit others to perform or participate in any unlawful acts;
• To violate any applicable federal, state, or local laws or regulations;
• To infringe upon or violate our intellectual property rights or the intellectual property rights of others;
• To harass, abuse, insult, harm, defame, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
• To submit false or misleading information;
• To upload or transmit viruses or any other malicious code;
• To collect or track the personal information of others;
• To spam, phish, or scrape our website or systems;
• For any obscene or immoral purpose;
• To interfere with or circumvent the security features of our website, retail systems, or the Service.

We reserve the right to terminate your use of the Service, and to refuse Service at our retail locations, for violation of any of the prohibited uses above.

Section 13 — Disclaimer of Warranties; Limitation of Liability

We do not guarantee that your use of our Service, whether online or in-store, will be uninterrupted, timely, secure, or error-free, and we do not warrant that results obtained from use of the Service will be accurate or reliable.

The Service and all products delivered to you are provided "as is" and "as available," without warranties of any kind, either express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, except as required by applicable law.

In no event shall Patelle, its owners, directors, officers, employees, affiliates, agents, or suppliers be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of the Service or any product purchased from us, whether online or in-store, even if advised of the possibility of such damages. Because some states do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability shall be limited to the maximum extent permitted by applicable law.

Section 14 — Indemnification

You agree to indemnify, defend, and hold harmless Patelle and its owners, affiliates, partners, officers, directors, agents, contractors, and employees from any claim or demand, including reasonable attorneys' fees, made by any third party arising out of your breach of these Terms of Service or your violation of any law or the rights of a third party.

Section 15 — Severability

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision shall be enforced to the fullest extent permitted by law, and the unenforceable portion shall be severed, without affecting the validity of the remaining provisions.

Section 16 — Termination

These Terms of Service remain effective unless and until terminated by either you or us. You may stop using our Service at any time. If we believe you have failed to comply with any provision of these Terms, we may terminate this agreement at any time without notice, and you will remain responsible for all amounts due up to the date of termination.

Section 17 — Entire Agreement

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. These Terms of Service, together with any policies posted by us, constitute the entire agreement between you and Patelle and supersede any prior agreements or communications, whether oral or written.

Section 18 — Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Indiana and the United States, without regard to conflict-of-law principles.

Section 19 — Changes to Terms of Service

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates to our website. It is your responsibility to check our website periodically for changes. Continued use of our website or continued purchases from us following the posting of changes constitutes acceptance of those changes.

Section 20 — Contact Information

Questions about these Terms of Service should be sent to us at:

Patelle Fragrance LLC

3105 S 9th Street, Suite B, Lafayette, Indiana 47909

info@patellefragrance.com